Instructional Technology Support Resources
Current training offerings are are viewable on the Training Calendar at www.epp.jhu.edu/trainingcalendar.
General EPP Technology Support questions can be referred to EPP Training (epptraining@jhu.edu).
JHED Password
If you have forgotten your JHED password or if you need to set it for the first time refere to our JHED site at http://www.epp.jhu.edu/jhedlogin#forgottenpassword.
WebCT
To get a WebCT Course or Start Using WebCT use the site Request Form.
WebCT questions concerning using your course site or problems within your course can be submitted to: (866) 311-6658 or by submitting a Help Request Ticket.
WebCT Training Questions may be directed to EPP Training (epptraining@jhu.edu).
Adobe Connect
If you have questions about Adobe Connect please sign up for one of our training sessions or send an email to EPP Training (epptraining@jhu.edu).
If you have technical difficulties with Adobe Connect, need an account or are having problems accessing your account send an email to connectsupport@jhu.edu.
Course Homepages
To create a course homepage for each course that you teach, please access the faculty intranet at http://www.epp.jhu.edu/faculty, select the "Faculty Intranet" link, and log-in using your JHED ID and password. Once you have logged-in to the faculty intranet, detailed instructions on how to create a course homepage are available by clicking on the link titled, "Create a New Course Homepage." . The information contained in your course homepage will be very similar to that of your syllabus. In fact, the New Course Homepages Tool can even help you construct your syllabus. For technical assistance or problems with your Course Homepage contact the EPP Webmaster at epp.webmaster@jhu.edu.For assistance with completing your homepage's content (e.g., course objectives, student requirements, etc.), please contact epptraining@jhu.edu.
Course Websites
In order to obtain server space for a course website instructors must request an account on the http://apl.jhu.edu server, create their course website using the HTML editor of their choice, and the upload the files to the account using FTP. Server access is overseen by Gary Gafke (gary.gafke@jhuapl.edu). Instructors must request an account on http://apl.jhu.edu in order to publish Course Websites, and may do so using this form http://www.apl.jhu.edu/Misc/Acct_Form/unix_acct_form.html.